Terms of service
Overview
By placing an order on our website, you (“the customer”) agree to the following Terms & Conditions. Please read these Terms carefully before using our website or purchasing products.
These Terms apply to all users of the site, including customers and visitors.
Online Store Terms
By using this website and placing an order, you confirm that:
- You are legally able to enter into a binding contract in New Zealand
- All information you provide is accurate and complete
- You understand that all orders are subject to acceptance and availability
We reserve the right to refuse service, cancel orders, or limit quantities at our discretion.
Pricing & Payments
Prices
All prices are listed in New Zealand dollars (NZD) and include GST unless otherwise stated.
The price displayed at checkout is the final price you will pay at the time of purchase, including any applicable shipping fees.
We reserve the right to change pricing at any time. However, any completed order will not be affected by subsequent price changes.
Payment
Full payment is required at the time of ordering before your purchase can be processed and dispatched.
We accept major credit cards and other payment methods displayed at checkout.
Orders
Once your order is placed, you will receive an order confirmation email. This confirms receipt of your order but does not guarantee acceptance.
We reserve the right to:
- Cancel or refuse any order
- Limit quantities per person, household, or order
If an order is cancelled, you will receive a full refund.
Shipping & Delivery
Please refer to our Shipping & Delivery policy for full details.
Delivery timeframes are estimates only and may vary due to courier delays or external factors outside our control.
Risk in the goods passes to you once your order has been delivered to the address provided at checkout.
It is your responsibility to ensure all delivery details are correct. We are not responsible for delays or losses caused by incorrect or incomplete information.
Returns & Refunds
If there is an issue with your order, please contact us at:
We will assess returns, refunds, or replacements in accordance with the New Zealand Consumer Guarantees Act.
We may request supporting information (such as photos) to process your request.
Product Information
We aim to ensure all product descriptions, images, and information on our website are accurate and up to date.
However, minor variations may occur, and we reserve the right to update product details at any time without notice.
Privacy & Personal Information
When you visit our site or place an order, we collect personal information such as:
- Name
- Email address
- Billing and shipping address
- Payment information (processed securely via our payment providers)
- Phone number (if provided)
We also automatically collect device and usage information such as browser type, IP address, and browsing behaviour to help improve site performance and customer experience.
How we use your information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Improve our website and services
- Communicate with you about your order or updates (if opted in)
Sharing information
We may share your information with trusted third parties only where necessary to operate our business, including:
- Shopify (our ecommerce platform)
- Payment processors
- Courier and logistics providers
We do not sell your personal information.
Data retention
We retain your information as long as necessary for order fulfilment, legal obligations, and business purposes unless you request deletion where applicable.
For privacy enquiries, contact us at orders@flingcocktails.co.nz
Cookies
We use cookies and similar technologies to:
- Improve website functionality
- Analyse website traffic and performance
- Enhance your shopping experience
You can manage cookies through your browser settings.
Errors, Inaccuracies & Omissions
Occasionally, our website may contain errors or omissions relating to product descriptions, pricing, availability, or promotions.
We reserve the right to correct any errors and update information at any time without prior notice, including after an order has been placed.
We are not obligated to update or clarify information unless required by law.
Prohibited Uses
You may not use this site or its content:
- For any unlawful purpose
- To violate any laws or regulations
- To infringe on intellectual property rights
- To submit false or misleading information
- To distribute malware or harmful code
- To scrape, spam, or interfere with website functionality
- To misuse personal data of others
- For any activity that disrupts or harms the website or its users
We reserve the right to terminate access for violations.
Disclaimer & Limitation of Liability
We do not guarantee that your use of our website will be uninterrupted, timely, secure, or error-free.
All products and services are provided “as is” and “as available” without warranties of any kind, unless otherwise required under New Zealand law.
To the fullest extent permitted by law, Fling shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Indemnification
You agree to indemnify and hold harmless Fling and its team from any claims arising from your breach of these Terms or misuse of the website.
Severability
If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in full force.
Entire Agreement
These Terms, along with any related policies on our website, represent the full agreement between you and Fling regarding your use of our site and services.
Governing Law
These Terms are governed by the laws of New Zealand.
Changes to These Terms
We may update these Terms at any time by posting changes on this page. Continued use of the website constitutes acceptance of any updates.
Contact Us
If you have any questions about these Terms, contact us at:
A little extra (because it’s Fling)
Thanks for reading this far — you’ve earned yourself a cocktail.
Last updated
June 2026